Acta- Cu5 - 4685 Words

RESOURCE 1 : ASSESMENT PLAN (AP) | ASSESSMENT PLAN FOR SATS – SINGAPORE AIRPORT TURNOVER SERVICES, SINGAPORE 1. Overview This document provides the Standard Assessment Plan (SAP) for conduct of assessment in the competency unit, â€Å"Maintain Professional Image† and one of the elements: * Maintain Professional Grooming This unit is within the competency category of Sales amp; Customer Services of the Retail industry. It is deemed as one of the necessary core module for attainment of –WSQ- Certificate In Retail Operations as well as WSQ – Certificate in Tourism Attractions Competency Unit Code | Competency Level | RE-SCS-101C-2 | Level 1 (Certificate) | Competency Unit Title | Maintain Professional Image | Competency†¦show more content†¦Mapping of Assessment Methods with Knowledge Requirements Underpinning Knowledge | Assessment Methods | Covered in | UK1 | What is Personal Grooming | Oral Questioning | OQ1 | UK2 | Importance of First Impressions and image | Oral Questioning | OQ2 | UK3 | How to project a professional image in line with organization’s objectives | Written Test | Written Test | UK4 | How to project a professional image with outfit, colors and hairstyle | Written Test | Written Test | UK5 | Personal image management, including application, harmonizing a nd choosing the right color for the desired look | Written Test | DOWritten Test | UK6 | Organizational Grooming standards | Direct Observation amp; Written Test | DOWritten Test | Assessment Specifications Written Test SPECIFICIATIONS | GUIDELINES |